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As a small business owner, it is easy to feel overwhelmed, underestimated, and silenced. I had the unique opportunity to attend the Goldman Sachs 10,000 Small Business Summit: The Big Power of Small Business on February 13th and 14th. Thousands of small business owners gathered in both Washington, DC and online to hear from industry leaders and meet with policymakers to make ourselves heard. In complete contrast to the first sentence of this post, it...

Employee engagement. It’s an awkward phrase like “ping him an email” or anything involving the word “moist.” That expression is dehumanizing and sounds like an obligation. I picture someone in upper management checking off “engaged with an employee today” on their to-do list. Creating a company culture that is inviting and engaging shouldn’t be a chore. According to Gallup, the easiest ways to engage are through “clarifying work expectations, getting people what they need to do their work,...